Refund policy
Refund Policy
Last updated: July 25, 2026
At Zanquor, we want you to be satisfied with your purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition and packaging.
You must provide proof of purchase.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos of the item. We'll review your request and work to resolve it.
Refunds
Once your return or claim is approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Non Returnable Items
The following cannot be returned:
Gift cards.
Downloadable digital products.
Personalized or custom-made items.
Order Cancellations
Orders may only be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: zanquor@gmail.com